Frequently asked questions

Everything you need to know about vurelo.

33 short, clear answers about your account, cards, top-ups, withdrawals, perks and security. Missing something? Write to us.

General

About vurelo

Account

Opening and verifying your account

Cards

The vurelo cards

Movements

Top-ups, withdrawals and transfers

Costs

Fees and pricing

Benefits

Perks and cashback

Security

Secure account and regulation